Case Management

What is Case Management?
Case Management helps individuals by:

  • Accessing supports and services critical to meeting basic needs
  • Improving the quality of life
  • Promoting self-empowerment

How does Case Management work?
Ongoing assessment and person-centered planning are central to Case Management. Services are planned with the individual in support of his/her wellness and recovery plans. Case Management encourages self-empowerment and recovery by working with the individual and, whenever possible, his/her support system.

Who may benefit from these services?
Case Management services are provided to:

  • Adults with developmental disabilities, including intellectual disabilities
  • Adults with serious mental illness
  • Adults with substance use disorder

What services are provided in the Case Management program?
Services are provided to support the individual’s plan.
Services include:

  • Assessment
  • Service planning
  • Service coordination
  • Help to obtain/maintain services
  • Connection to providers
  • Implementation of the person-centered plan
  • Supportive counseling
  • Monitoring
  • Hospital discharge planning